RETURN FORM
Returns should be reported using the return form found under the link
Products purchased from the Art Store 24 Artur Kowalski (www.artstore24.ch) can only be returned by Swiss Post.
Return of large or heavy products (bulky goods from 30 kg) should be reported to office@artstore24.ch. Reception should be agreed with Art Store 24 each time
RETURN DATE
Goods purchased from the Art Store 24 can be returned within 14 calendar days from the date of purchase. The return period applies from the date of shipment indicated on the postmark.
NO REFUND AVAILABLE
Art Store 24 does not accept return of goods:
• damaged,
• not in the original, undamaged packaging,
• goods without original labels placed on the product
• goods with clear signs of use or cleaning
RETURN COSTS
Shipping costs in case of returning the goods remain with the Buyer. Art Store 24 Artur Kowalski bears the cost of return in the following cases
• after receiving an item other than ordered
• after receiving an unsolicited item
• upon receipt of an incomplete product
LAST UPDATE
November 2023